SERVICE CONTRACT for the PA500W Tharo Printer Aplicator is available for 12 month periods. They can be purchased when the printers are originally purchased or at anytime during the standard factory warranty.
PA500w(Applicator Only) 12 Month Hot Spare Contract.
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The extended warranty period will begin when the factory warranty expires. Service contracts may also be purchased for units no longer under factory warranty. Inspection is required prior to the issue of a Service Contract if the warranty is expired.
The original printer warranty period is for 1 year (365 days) from date of shipment by Tharo. Expendable and/or consumable items or parts such as lamps, fuses, labels and ribbons are not covered under this warranty. This warranty does not cover equipment or parts which have been misused, altered, neglected, handled carelessly, or used for purposes other than those for which they were manufactured. This warranty also does not cover loss, damages resulting from accident, or damages resulting from unauthorized service.
Printhead warranty of 3 months (90 days) or 25,000 linear meters of use, whichever comes first. This warranty does not cover printheads which have been misused, altered, neglected, handled carelessly, or damaged due to improper cleaning or unauthorized repairs.
The Service Contract covers all labor, material and surface transportation charges to return the product to customers with the 48 contiguous United States and District of Columbia. The Hot Spare Contract additionally includes the replacement of one printhead per contract year and same day overnight shipment of a Hot Spare replacement printer (if notified no later than 11:30 AM EST). All shipping costs, custom clearances and other related charges outside this area are not covered by these Service Contracts. All prices are subject to change and are reflective of the cost of replacement parts.
The 12 Month Service Contract covers all labor, material and surface transportation charges to return the product to customers with the 48 contiguous United States and District of Columbia.